How long does it take to process my order?

It takes less then 5 minutes to process new challenges accounts. If you do not recieve your account within 5 minutes please make sure to check spam or promotional folders. If at that point you have not received an account after a confirmed purchase then email [email protected]

If you pass phase 1 after 5 am est on Thursdays then your account will be processed for creation at the market open on Sunday at 5 pm est. This is to avoid server outages that occur on the weekend when creating the account in our system.

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