Introduction
Welcome to Alpha Trader Firm ("Company", "we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
Information we collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details you provide during registration or transactions.
- Personal Information: Name, email address, phone number, billing information, and other details you provide during registration or transactions.
- Financial Information: Bank account details, payment history, and trading activities necessary for processing transactions.
- Personal Information: Name, email address, phone number, billing information, and other details you provide during registration or transactions.
1. Information We Collect
We may collect the following types of information: A. Information You Provide Directly: - Name, email address, and contact details when registering - Payment information (processed securely through third-party payment providers) - Identity verification details during Know Your Customer (KYC) checks - Communications sent via our support channels or email B. Automatically Collected Information: - IP address, device type, and browser type - Usage data such as login activity and platform interactions - Cookies and similar tracking technologies We do not collect or store sensitive personal financial information such as full credit card numbers — these are processed through PCI-compliant third-party providers.
2. How We Use Your Information
We use your information to: - Provide and manage your access to our evaluation services - Process orders and transactions - Verify identity for compliance and fraud prevention - Communicate with you about account updates, rules, or support - Monitor and enforce compliance with our Terms & Conditions - Improve our services, site functionality, and user experience We do not use your personal information for profiling, surveillance, or advertising purposes outside of Alpha Trader Firm's offerings.
3. Disclosure of Information
We do not sell, rent, or trade your personal data. We may share your information with: - Service providers that perform platform, payment, verification, and email services on our behalf - Government authorities or law enforcement, only when legally required or in response to valid legal process - Internal compliance officers to enforce our terms, detect policy breaches, or investigate fraudulent behavior All third parties must adhere to strict confidentiality and data protection standards.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or disclosure, including: - Secure server infrastructure - Encrypted communication (HTTPS) - Role-based access controls Despite our efforts, no system can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials.
5. Data Retention
We retain user information only as long as necessary to: - Provide services - Comply with legal obligations - Enforce our rights Once no longer required, data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to: - Maintain user sessions and preferences - Analyze platform usage and performance You may adjust your browser settings to reject cookies. However, doing so may impair functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to: - Access a copy of the data we hold about you - Request correction or deletion of your data - Opt out of non-essential data collection (where applicable) - Withdraw consent at any time (where processing is based on consent) To exercise these rights, contact us at Support@alphatraderfirm.com.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before submitting any information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will promptly delete their information.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically. Your continued use of our platform after changes are posted constitutes acceptance.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact: support@alphatraderfirm.com